Support & Training

Contact Support

TouchBistro is committed to responding to all support inquires. ​ For reporting inquiries or critical issues, please use the below form or email us at [email protected].

Email Support

If you're in North America, you can reach us by phone at 888-342-0131. If you're in the UK, you can reach us by phone at 0800 051 3311 (Outside of North America +1-416-363-5252, Option 2). If you are experiencing a longer than normal wait time, please use the form above or email us at [email protected] and a representative will contact you.

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Adding More than One of the Same Item

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Chapter 1. Method 1

If the customer wants more than one of the same item, you can

1. Add the item to the order screen.

2. Tap the item.

3. Tap Quantity.

4. Enter the desired quantity and tap Done.

5. You will see a quantity indicator next to the menu item.

Chapter 2. Method 2

1. You can tap Quantity just above the Quick Pay buttons.

2. Enter the quantity and tap Done.

3. Then add the item to the order screen.

4. You will see a quantity indicator next to the menu item.

Chapter 3. Method 3

1. Add the item to the order screen.

2. Two-finger tap the item added to the seat.

3. TouchBistro will duplicate the item.

Note: If the item was already sent to the kitchen, simply add it as new to the order screen. TouchBistro will properly consolidate on the guest check.

 

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