Support & Training

Contact Support

TouchBistro is committed to responding to all support inquires. ​ For reporting inquiries or critical issues, please use the below form or email us at [email protected].

Email Support

If you're in North America, you can reach us by phone at 888-342-0131. If you're in the UK, you can reach us by phone at 0800 051 3311 (Outside of North America +1-416-363-5252, Option 2). If you are experiencing a longer than normal wait time, please use the form above or email us at [email protected] and a representative will contact you.

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Craftable

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Chapter 1. Introduction

Craftable (formerly known as Bevager and Foodager) is an all-in-one purchase management platform that allows you to order directly from your vendors, take inventory on any mobile device, sync with your POS for theoretical in-stock and automated depletions, and sync with your accounting platform.

Chapter 2. TouchBistro Inventory

If you’ve created recipes and ingredients in TouchBistro’s inventory system, TouchBistro does not export this data to this integration.

Chapter 3. Enabling

1.  Login to your TouchBistro cloud portal.

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2. Click App Marketplace.

3.  Locate your Craftable “chicklet” and click Set Up.

4.  Select Enable. Copy your Restaurant ID. You will need to enter this into your Craftable integration. Please consult with your Craftable onboarding representative for the location to enter it. Click Save.

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