Support & Training

Contact Support

TouchBistro is committed to responding to all support inquires. ​ For reporting inquiries or critical issues, please use the below form or email us at [email protected].

Email Support

If you're in North America, you can reach us by phone at 888-342-0131. If you're in the UK, you can reach us by phone at 0800 051 3311 (Outside of North America +1-416-363-5252, Option 2). If you are experiencing a longer than normal wait time, please use the form above or email us at [email protected] and a representative will contact you.

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Disable Automatic Updates

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The iPad iOS defaults app updating to automatic. In general, it is beneficial to allow apps to automatically update. However, automatic updates can pose certain problems when running TouchBistro. You do not want your iPad updating apps in the middle of a shift, for example.

To prevent your iPads from updating in the middle of a shift or ensuring you’re updating Pro server and your iPads at the same time, you need to turn off your iPad’s automatic app updating.

1. Tap Settings.

2. Scroll down and tap iTunes & App Store.

3. Slide Updates to the off (non-green) position.

Swipe up from the bottom of the screen, or tap the Home button. Your restrictions will be set.

Note: Once you disable automatic updating of all your iPads, you do not have to repeat this step whenever you update.