Support & Training

Contact Support

TouchBistro is committed to responding to all support inquires. For reporting inquiries or critical issues, please use the below form or email us at [email protected].

Email Support

Frequently Asked Questions

If you're in North America, you can reach us by phone at 888-342-0131. If you're in the UK, you can reach us by phone at 0800 051 3311 (Outside of North America +1-416-363-5252, Option 2). If you are experiencing a longer than normal wait time, please use the form above or email us at [email protected] and a representative will contact you.

Support Department of the Year!

Disabling Remote Menu Management

Once Remote Menu Management is enabled, you can only make limited changes to your menu on the iPad. If you wish to disable Remote Menu Management and return to editing your menu on the iPad, do the following.

1. Click Settings.

2. Click Disable.

3. Return to the TouchBistro app on your iPad.

4. Tap Admin | Check for Menu Changes. You must select this option even if you made no menu changes before you disabled Remote Menu Management.

5. Tap OK and follow the on-screen prompts.

6. Tap Cloud.

7. Double check Remote Menu Management has been disabled. Reenable Remote Menu Management if you would like to go back to updating your menu on the cloud.

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