Support & Training

Contact Support

TouchBistro is committed to responding to all support inquires. ​ For reporting inquiries or critical issues, please use the below form or email us at [email protected].

Email Support

If you're in North America, you can reach us by phone at 888-342-0131. If you're in the UK, you can reach us by phone at 0800 051 3311 (Outside of North America +1-416-363-5252, Option 2). If you are experiencing a longer than normal wait time, please use the form above or email us at [email protected] and a representative will contact you.

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Discounts

Print

1. Tap the Discount option to apply a discount.

2. This can either be a preconfigured discount or a custom discount.

3. For example, you might comp an item by 100%.

4. Tap the desired discount. It will appear in the Current Discount(s) section and indicate the amount discounted.

5. Tap Save.

6. You may be prompted to enter a Manager Confirmation Code to process the discount. If so, find a manager or admin and have him/her enter his/her code. You should not have a manager or admin login and add the discount him/herself.

7. You will see the amounted discounted below the menu item along with how much the discounted item will bill for.

See Also

Using Discounts and Voids to Correct Errors

 

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