Support & Training

Contact Support

TouchBistro is committed to responding to all support inquires. ​ For reporting inquiries or critical issues, please use the below form or email us at [email protected].

Email Support

If you're in North America, you can reach us by phone at 888-342-0131. If you're in the UK, you can reach us by phone at 0800 051 3311 (Outside of North America +1-416-363-5252, Option 2). If you are experiencing a longer than normal wait time, please use the form above or email us at [email protected] and a representative will contact you.

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Enabling Wisk

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Chapter 1. Introduction

Wisk offers advanced restaurant/bar analytics and forecasting based on artificial intelligence. Wisk anticipates lead times, and automates purchase orders directly from the distributor. Enabling Wisk in Cloud will cause Cloud to make regular uploads of your sales data to the Wisk app.

Chapter 2. Enabling

1.  Login to your TouchBistro cloud portal.

touchbistro screen capture

2. Click App Marketplace.

3.  Locate your Wisk “chicklet” and click Set Up.

4.  Select Enable. Copy your Restaurant ID. You will need to enter this into your Wisk integration. Please consult with your Wisk onboarding representative for the location to enter it. Click Save.

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