Support & Training

Contact Support

TouchBistro is committed to responding to all support inquires. For reporting inquiries or critical issues, please use the below form or email us at [email protected].

Email Support

Frequently Asked Questions

If you're in North America, you can reach us by phone at 888-342-0131. If you're in the UK, you can reach us by phone at 0800 051 3311 (Outside of North America +1-416-363-5252, Option 2). If you are experiencing a longer than normal wait time, please use the form above or email us at [email protected] and a representative will contact you.

Support Department of the Year!

Reservations iPad App – Using the Main Menu

A screenshot of a cell phone Description automatically generated

To access your Main Menu, tap the Menu button.

A screenshot of a cell phone Description automatically generated

If you tap the Menu button, you will reveal your Main Menu along the left side of your screen.

Option	Description
Sheet	Tap Sheet to view a quick list of upcoming reservations, c
Floor plan	Tap Floorplan to manage reservations, seating, and edit your floorplan (browser version only).
Messages	Tap Messages to review new incoming messages or old messages.
Client Database	Tap Clients to search for your registered guests (guests who have previously made reservations.
List Options	Tap to customize the guest list.
Reset	Tap to refresh the screen.
Logout	Tap to logout. You will be prompted to reenter your credentials.
Revert back to old app	If for this session you want to use the old “look and feel”, tap this option.

Option

Description

Sheet

Tap Sheet to view a quick list of upcoming reservations, c

Floor plan

Tap Floorplan to manage reservations, seating, and edit your floorplan (browser version only).

Messages

Tap Messages to review new incoming messages or old messages.

Client Database

Tap Clients to search for your registered guests (guests who have previously made reservations.

List Options

Tap to customize the guest list.

Reset

Tap to refresh the screen.

Logout

Tap to logout. You will be prompted to reenter your credentials.

Revert back to old app

If for this session you want to use the old “look and feel”, tap this option.

Return to Table of Contents