Support & Training

Contact Support

TouchBistro is committed to responding to all support inquires. For reporting inquiries or critical issues, please use the below form or email us at [email protected].

Email Support

Frequently Asked Questions

If you're in North America, you can reach us by phone at 888-342-0131. If you're in the UK, you can reach us by phone at 0800 051 3311 (Outside of North America +1-416-363-5252, Option 2). If you are experiencing a longer than normal wait time, please use the form above or email us at [email protected] and a representative will contact you.

Support Department of the Year!

Reservations – Main Toolbar

Along the left side of your screen is the Left toolbar. You access all features of TouchBistro Reservations through this toolbar.

Tool	Description
	Click Reservation if you want to take a phone reservation or input a reservation manually.
	Click Sheet to view a quick list of upcoming reservations.
	Click Floorplan to manage reservations, seating, and edit your floorplan (browser version only).
	Click Notes to read and leave notes.
	Click Messages to review new incoming messages or old messages.
	Click Clients to search for your registered guests (guests who have previously made reservations.
	Click Reports to see your booking metrics.
	Click Settings to set up schedules, employees, your venue details and more.
	Click Exit to return to your Dashboard page.

Tool

Description