Support & Training

Contact Support

TouchBistro is committed to responding to all support inquires. ​ For reporting inquiries or critical issues, please use the below form or email us at [email protected].

Email Support

If you're in North America, you can reach us by phone at 888-342-0131. If you're in the UK, you can reach us by phone at 0800 051 3311 (Outside of North America +1-416-363-5252, Option 2). If you are experiencing a longer than normal wait time, please use the form above or email us at [email protected] and a representative will contact you.

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Reservations – Messages

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The Messages tool lets you view messages associated with a reservation.

1. If a new message comes in, you will see a number appended to the Messages tool icon indicating the number of new messages.

2. If a reservation has a new, unread message it is displayed in bold. You can click on the reservation.

3. Clicking on the reservation will bring up its Reservations dialog box. Here you can respond to the customer message.

 

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