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Security Settings

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Chapter 1. Introduction

Tap Security to fine-tune TouchBistro’s security settings. Many of these settings help you limit and track staff activity.

Chapter 2. Security Presets

You can set security options individually or use the Security Presets to quickly set an overall security level.

Option

Description

Low

Sets all security settings to disabled.

Medium

Sets some security setting to enabled. If you’re unsure about the setting, Medium is a good start.

High

Sets all security settings to enabled.

Chapter 3. Security Options

Security options are grouped into logical sections. Options in each section are described.

Section 1. Warnings

Option

Description

Unsent Item Handling

Tap to set how you want TouchBistro to react when Checkout is tapped on the Order screen and ordered items have yet to be sent to a kitchen or bar.

Ignore will generate no warning message there are unsent items you are trying to bill for.

Warn will generate a dialog box prompting the server to send unsent menu items to their configured ticket printer if the server tries to return to the floor plan or tries to go to the checkout screen.

Manager Required will require a manager to allow the server to proceed to the checkout with items still flagged as unsent. It will not require a manager passcode if the server taps Back to return to the floor plan.

Manager Required (Mark Items as Sent) will require a manager to allow the server to proceed to the checkout. TouchBistro will flag the items as being sent, although no ticket will be transmitted to the kitchen. Items marked as sent can later be voided and TouchBistro will print a void ticket to the designated kitchen printer. It will not require a manager passcode if the server taps Back to return to the floor plan.

Unselected Modifier Warning

Menu items with a forced modifier can still be added to an Orders screen without a required modifier. However, you can set how TouchBistro deals with such items before they’re sent to a chit or receipt printer. Tap and set. Ignore will send with the order. Warn will warn you about missing modifiers and give you a chance to correct if it was an oversight. Manager Required will require a manager passcode before the order can be sent.

Sent Items Handling

If set to Send After Checkout, TouchBistro will automatically send menu items to the configured ticket printer when you either tap Checkout or tap one of the fast pay buttons.

Note: This feature is only available for the cash register or the personal register. It is not available if Fast Bar is enabled.

Section 2. Manager Passcode Settings

Option

Description

Void Items

If enabled, a manager confirmation screen will appear if a server tries to void a sent menu item. Toggle off if non-manager/non-admin users can void receipt items.

Delete Items

If enabled, a manager confirmation screen will appear if a server tries to delete any item added to an order screen.

Discount Items

Toggle off if non-manager/non-admin users can discount menu items.

Open Cash Drawer

If toggled off, the cash drawer can be opened by any staff member by tapping No Sale or Open Cash Drawer.

Transfer Tables Between Staff

Toggle on if you want to require a manager or admin passcode to transfer a table to another staff member.

Transfer Tabs/Deliveries/Takeout

Toggle on if you want to require a manager or admin passcode to transfer a bar tab, delivery, or takeout assigned to them to another staff member.

Transfer Seats/Parties

Toggle on if you want to require a manager or admin passcode to transfer a party table to another table.

Change Gratuity

Disable if you want to give the server the discretion to add or remove an automatic gratuity.

Open Restaurant

By default, anyone with a passcode can open an existing restaurant upon launching TouchBistro. If you prefer, you can limit the opening. If this is enabled, you will also require the Admin passcode to access the Admin Options section.

Section 3. Staff Settings

Option

Description

Editing of Modifiers

If disabled, staff cannot change modifier settings.

Lock Staff to Assigned Tables

Toggle to on if you want to prevent staff to see the Order screens of tables not assigned to them.

If you wish employees logged in as the same staff type (for example a server staff type) to be able to access locked tables, enable the staff setting’s Can Access Other Waiter Tables If Same Role.

Lock Staff to Assigned Tabs/Deliveries/Takeout

Toggle to on if you want to prevent staff to seeing Orders they have not created or been assigned tot hem..

Security
Using TouchBistro to Help Protect Against Post Payment Adjustment Scams
Using TouchBistro to Help Protect Against Server Check Padding
Using TouchBistro to Help Protect Against the Wagon Wheel Scam

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