Support & Training

Contact Support

TouchBistro is committed to responding to all support inquires. ​ For reporting inquiries or critical issues, please use the below form or email us at [email protected].

Email Support

If you're in North America, you can reach us by phone at 888-342-0131. If you're in the UK, you can reach us by phone at 0800 051 3311 (Outside of North America +1-416-363-5252, Option 2). If you are experiencing a longer than normal wait time, please use the form above or email us at [email protected] and a representative will contact you.

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Setting Up Sales Categories in RMM

Print

You can only create a maximum of 20 sales categories through Remote Menu Management.

Sales Categories can be setup to help you break down your sales by major categories and help you calculate costs. For example, TouchBistro provides two default categories: Food and Alcohol. The Sales Totals report will break out sales totals for Food and Alcohol. As well, TouchBistro will use these categories to calculate separate food and alcohol costs. If you sell items you don’t want to affect your food or alcohol costs, you can create additional categories. For example, you sell merchandise. You don’t want these sales to affect food costs. So you can create a Sales Category like Merchandise.

1.  To add a new Sales Category, click the Add + icon at the top right.

2.  Enter your new Sales Category and click Create.

Note: To maintain consistency with old reports, once you create these categories you cannot delete or edit them.

See Next Step

Step 3 – Create a Menu

See Previous Step

Step 1 – Set Up Taxes

 

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