Support & Training

Contact Support

TouchBistro is committed to responding to all support inquires. For reporting inquiries or critical issues, please use the below form or email us at [email protected].

Email Support

Frequently Asked Questions

If you're in North America, you can reach us by phone at 888-342-0131. If you're in the UK, you can reach us by phone at 0800 051 3311 (Outside of North America +1-416-363-5252, Option 2). If you are experiencing a longer than normal wait time, please use the form above or email us at [email protected] and a representative will contact you.

Support Department of the Year!

TouchBistro Apps

If you have any companion apps, and you need to adjust their settings, you will find them under the TouchBistro Apps screen. This screen will also show you a list of all TouchBistro apps and integrations.

If they are not enabled, you can tap on them to find out more. Tap Learn More. If there are any country restrictions, you will see them here.

Tapping Learn More will open an internal browser frame. If you are opening this on your Main Device iPad, this will not cause your iPad to navigate away from the app and impair your connected payment integrations. Tap Done to return to your Admin Settings screen.

Note: We don’t advise accessing Admin Settings and/or adding or configuring apps during service hours.