Frequently
Asked QuestionsTouchBistro Payments Moby 8500 Troubleshooting
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NO DEVICE FOUND
Your Moby device may be in sleep mode, the battery might need charging, or the device is damaged.
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TouchBistro is committed to responding to all support inquires. For reporting inquiries or critical issues, please use the below form or email us at [email protected].
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If you're in North America, you can reach us by phone at 888-342-0131. If you're in the UK, you can reach us by phone at 0800 051 3311 (Outside of North America +1-416-363-5252, Option 2). If you are experiencing a longer than normal wait time, please use the form above or email us at [email protected] and a representative will contact you.
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