Support & Training

Contact Support

TouchBistro is committed to responding to all support inquires. ​ For reporting inquiries or critical issues, please use the below form or email us at [email protected].

Email Support

If you're in North America, you can reach us by phone at 888-342-0131. If you're in the UK, you can reach us by phone at 0800 051 3311 (Outside of North America +1-416-363-5252, Option 2). If you are experiencing a longer than normal wait time, please use the form above or email us at [email protected] and a representative will contact you.

stevie customer service16 st side

Support Department of the Year!

TouchBistro Payments RPC 457c Troubleshooting

Print

Errors

NO DEVICE FOUND

Your RPC 457c may be in sleep mode, the battery might need charging, or the device is damaged.