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TouchBistro is committed to responding to all support inquires. ​ For reporting inquiries or critical issues, please use the below form or email us at [email protected].

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If you're in North America, you can reach us by phone at 888-342-0131. If you're in the UK, you can reach us by phone at 0800 051 3311 (Outside of North America +1-416-363-5252, Option 2). If you are experiencing a longer than normal wait time, please use the form above or email us at [email protected] and a representative will contact you.

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What’s New in TouchBistro 9.1.3

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Chapter 1. TouchBistro Online Ordering

TouchBistro now offers an easy way to add online ordering capabilities to your web site or Facebook page.

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To get started, log into your Cloud Portal and click Partners. You’ll see an option for TouchBistro Online Ordering. Click that to enable online ordering for your venue.

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Once enabled you will be able to set up your online ordering page and configure key settings.

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Once configured, your TouchBistro Online Ordering set up will generate HTML code you can insert in your web site, which displays a launch button.

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It also generates a unique URL for your online ordering page, which you can display on your restaurant’s Facebook page.

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You will also want to create an online ordering Menu (Admin | Admin Settings | Menu | Menus) and add items you want to make available for online ordering.

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You would then upload your menu.

Section 1. Making Changes to your Menu

In TouchBistro 9.1.3, you no longer have to re-upload your menu if you make changes to your Menu, your Menu Category, or any Menu Item settings.

Chapter 2. General Online Ordering Changes

We’ve made several changes to online ordering. These changes apply to both TouchBistro Online Ordering and our Online Ordering integrations.

Section 1. New Integrations

We now integrate with two new Online Ordering Aggregators: Ordermark and Deliverect.

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Similar to Checkmate and TouchBistro Online Ordering, these can be enabled from your TouchBistro Cloud Portal under the Partners menu.

Ordermark is available to customers in the USA and Canada. Deliverect is available to customers in the UK and Canada.

Section 2. Incoming Online Alert

If you are not on your Online Ordering tab, TouchBistro POS will now ping your iPad (or any iPad with notifications turned on) every five seconds until the Online Ordering tab is opened.

Chapter 3. Add to Table Dialog

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We’ve changed the look of the Add to Table dialog box. However, the functionality remains the same.