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TouchBistro is committed to responding to all support inquires. ​ For reporting inquiries or critical issues, please use the below form or email us at [email protected].

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If you're in North America, you can reach us by phone at 888-342-0131. If you're in the UK, you can reach us by phone at 0800 051 3311 (Outside of North America +1-416-363-5252, Option 2). If you are experiencing a longer than normal wait time, please use the form above or email us at [email protected] and a representative will contact you.

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What’s New in TouchBistro 9.1.6

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Chapter 1. You Can No Longer End Your Day Without Completing Online Orders

You will no longer be able to close your day if you have any accepted online orders that have not been completed.

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If you do attempt to perform your End of Day with uncompleted online orders, you will get a warning in the All orders closed section of the checklist. Click View to see uncompleted online orders.

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Tap View and you will be taken to your Online Orders tab. Complete any outstanding accepted orders.

Chapter 2. Staff Types

Section 1. Realignment Of Staff Type Permissions

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Previous to 9.1.6, the Staff Types permissions were divided between Staff and Manager permissions.

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In 9.1.6, we have realigned and renamed a number of staff and managerial permissions into General permissions and ¬≠Payment permissions. The tables below show you what the old permission was called, what its new name is (if any), and where it’s been moved to.

1) Changes to Manager Permissions

Old Permission

New Permission

New Location

Can Access Reports

Renamed to Can Access All Reports.

Moved down the Manger permissions section.

Can Launch and Update TouchBistro

Renamed to Can Update and Launch TouchBistro.

Relocated to new General section.

Can Manage Voids

Renamed to Can Authorize and Perform Voids.

Moved to the new Payments section.

Can Manage Gratuity

Renamed to Can Authorize and Add Gratuity.

Moved to the new Payments section.

Can Open Cash Drawer

Moved to the new Payments section.

Can Perform End of Day

Renamed to Can Perform End of Day Reporting.

Can Receive System Notifications

Moved to the new General section.

Can Manage Bills

Renamed to Can Refund Closed Bills.

Moved to the new Payments section.

Can Manage Purchases

Renamed to Can Manage Ingredient Purchases.

Can Manage Menu

Moved to the top of the Manager permissions section.

Can Manage Orders

Moved to the Staff permission section.

2) Changes to Staff Permissions

Old Permission

New Permission

New Location

Can Access Accounts

Moved down the Staff permissions section.

Can Manage Orders

Added from the Manager permission section.

Can Access Other Waiter Tables if Same Role

Renamed to Can Access Other Waiter Tables.

Moved to the bottom of the Staff permissions section.

Can Compose Messages

Moved to the new General permissions section.

Clock In/Clock Out Only

Moved to the new General permissions section.

Disable Reports (Blind Read)

Renamed to Can Disable Reports..

 Moved to the Manager permissions section.

Can Bypass Unsent Items When Using Fastbar

Renamed to Bypass Unsent Items When Using Fastbar.

Moved down the Staff permissions section.

Can Return Items and Access Negative Priced Items

Renamed to Return Items and Negative Priced Items

Moved up the Staff permissions section.

Is Back of House

Moved to the new General permissions section.

3) Other Changes

Old Permission

New Permission

New Location

Can Perform Pay Ins/Payouts

Relocated to the new Payments section.

Scheduling Integration Name

Renamed 7shifts Integration Name.

Moved to the top of the screen.

Section 2. Deleting and Duplicating a Staff Type

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If you need to delete a staff type or duplicate it, you can now do this at the bottom of the Staff Type‘s setting screen.