Support & Training

Contact Support

TouchBistro is committed to responding to all support inquires. ​ For reporting inquiries or critical issues, please use the below form or email us at [email protected].

Email Support

If you're in North America, you can reach us by phone at 888-342-0131. If you're in the UK, you can reach us by phone at 0800 051 3311 (Outside of North America +1-416-363-5252, Option 2). If you are experiencing a longer than normal wait time, please use the form above or email us at [email protected] and a representative will contact you.

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What’s New in TouchBistro 9.3.1?

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TouchBistro, Restaurant Details, & Licensing Screens Merged

In previous versions, we provided three different Admin Settings screens detailing aspects of your restaurant (name and contact information), your iPad, and your license information. We have now merged these screens (TouchBistro, Restaurant Details, and Licensing) under the new Restaurant Information screen.

If you need to change how your restaurant information (name, address, phone number) appears on your guest check, you now tap Restaurant Information and edit the appropriate fields at the top of this screen.

If you need to refresh your license (for example, you’ve enabled an integration on cloud), scroll to the bottom of the Restaurant Information screen to find the Refresh License option. If you need to check how much storage is left on your iPad before an install or check if a particular iPad is running the most updated version, you can likewise scroll to the bottom and tap the Diagnostics button.