TouchBistro Restaurant Reservation System

Seamlessly welcome back dine-in guests.

Get the complete reservation system and guest management platform to help you tailor every guest experience while managing capacity with ease.

See how our reservation software can help you manage your operations flawlessly in a new era of hospitality.

20+ million M

Diners Seated from our reservation platform

6+ million M

Users

180+

Cities Served

* TouchBistro data sourced as of August 2019

Make your return to full-service dining seamless with TouchBistro Reservations

Make the Most of Your Capacity with a Restaurant Reservation System

Accept reservations through your website, our web and mobile discovery apps, or Google reservations.

Optimize operations by managing lines more efficiently with the Google Waitlist integration, arranging floors plans, and tracking guest status in line with new guidelines.

Reduce no-shows with a restaurant booking system that sends automatic SMS and email reservation reminders and confirmations.

Let Guests Book with Confidence and Comfort

Keep centralized guest records to comply with local contact tracing guidelines.

Communicate with guests in real-time with two-way SMS – send a text when their table is ready, get a text when they're running late.

Let guests curate their experience by making it easy to search, book, modify, and manage their reservation all through our mobile and web restaurant booking system.

Apply Insights to Drive Your Bottom Line

Enjoy a seamless integration between TouchBistro POS and the restaurant reservation software to ensure that your front of house and back of house are working together.

Use advanced reporting to view your trends, average spend, and share reviews and ratings from customers.

Access reporting anywhere, anytime so you can stay on top of things even when you’re not in venue.

Customer Success Stories

"It’s incredibly user-friendly, which makes managing our reservations easier. We know what business is coming through the door each night, and it’s guaranteed sales as long as people show up. We’re able to better manage our time, so that the entire restaurant isn’t sitting all at once at 6:30. The system helps us deliver better service because it evens out the flow on the kitchen and allows for dishes to be perfectly prepared. On top of that, when we see who hasn’t confirmed, I can send a message through TouchBistro Reservations or call to confirm. Or if the guest is running late for their reservation, I can send them a message to see if they’re still coming. It’s very easy to use!"

Christopher Roper
The Fat Cow & Oyster Bar
Langley, BC, CAN

"Before the reservation system, everything was done manually. You had to have the servers tell you when you when they were printing checks, and you would walk around the room to see who was on dessert. Now, the minute a check gets printed, you can look at the screen and tell a guest, 'I have something coming up now, within the next 5 to 10 minutes.'"

Cathy Flynn
Wynona
Toronto, ON, CAN

"Our capacity is approximately 70 and we have a small space, so managing that space is key. Before using Reservations, we were using pen and paper – it was pretty painful. We chose the platform because we were getting busier and it was getting hard to do it manually. I love being able to have two-way communications with customers. On busy nights, we’ll be about 80% to 90% full. So the day before or day of, I can text anyone who hasn’t confirmed. If they decline, I have a hole to fill, but at least it gives me a better lead time – especially with large groups. TouchBistro Reservations is an invaluable tool and the insights it provides has helped us adjust our seating times so we're providing the best customer experience while filling and turning tables as efficiently as possible."

Alex MacDougall
Pearl Diver
Toronto, ON, CAN

It’s incredibly user-friendly, which makes managing our reservations easier. We know what business is coming through the door each night, and it’s guaranteed sales as long as people show up. We’re able to better manage our time, so that the entire restaurant isn’t sitting all at once at 6:30. The system helps us deliver better service because it evens out the flow on the kitchen and allows for dishes to be perfectly prepared. On top of that, when we see who hasn’t confirmed, I can send a message through TouchBistro Reservations or call to confirm. Or if the guest is running late for their reservation, I can send them a message to see if they’re still coming. It’s very easy to use!

Christopher Roper
The Fat Cow & Oyster Bar

Before the reservation system, everything was done manually. You had to have the servers tell you when you when they were printing checks, and you would walk around the room to see who was on dessert. Now, the minute a check gets printed, you can look at the screen and tell a guest, 'I have something coming up now, within the next 5 to 10 minutes.'

Cathy Flynn
Wynona

Our capacity is approximately 70 and we have a small space, so managing that space is key. Before using Reservations, we were using pen and paper – it was pretty painful. We chose the platform because we were getting busier and it was getting hard to do it manually. I love being able to have two-way communications with customers. On busy nights, we’ll be about 80% to 90% full. So the day before or day of, I can text anyone who hasn’t confirmed. If they decline, I have a hole to fill, but at least it gives me a better lead time – especially with large groups. TouchBistro Reservations is an invaluable tool and the insights it provides has helped us adjust our seating times so we're providing the best customer experience while filling and turning tables as efficiently as possible.

Alex MacDougall
Pearl Diver