Last Updated: October 28, 2020
TouchBistro Referral Programme Terms and Conditions
TouchBistro provides a Referral Programme (the “Programme”) to allow our friends to benefit from connecting us with new customers.
By submitting a referral or otherwise participating in the Programme, you agree to be bound by terms and conditions (the “Terms”) below and TouchBistro’s Privacy Policy.
For greater certainty, the Terms are applicable for participants in the Programme (the “Referrers”) residing in the UK. For Referrers residing in Mexico, please see https://www.touchbistro.com/mx/referidos-terminos-y-condiciones/. For Referrers residing in Colombia, please see https://www.touchbistro.com/co/referidos-terminos-y-condiciones/, and for all other Referrers, please see https://www.touchbistro.com/referrals-tnc.
Programme Eligibility
TouchBistro’s employees, friends and customers and their respective employees and friends, may be eligible to participate in the Programme, if: (a) they use TouchBistro’s online referral page to email their referral link to the referred customers; (b) has notified such customers regarding the referral; and (c) such customers agree to communicate with TouchBistro by completing the form provided in the email with the referral link. Referrers who submitted referrals through any other methods are not eligible to participate in the Programme.
The following are not eligible to participate in the Programme:
TouchBistro registered affiliates and strategic partners with existing referral programmes.
TouchBistro employees within the sales organisation or authorised TouchBistro resellers.
Restaurant owners, operators, franchisors and business decision makers are not permitted to refer restaurants which they own, operate or they are responsible for making EPOS purchasing decisions.
Qualified Referrals
Subject to the Terms, a referral is a “Qualified Referral”, which entitles the Referrer, who is eligible to participate in the Programme pursuant to the Terms above, to receive the Referral Reward provided below, if: (1) the referred customer is a food service venue; (2) the referred customer is not an existing lead or contact in TouchBistro’s system (TouchBistro reserves the right in its sole discretion to determine the original lead source. Exceptions may be made in TouchBistro’s sole discretion); (3) the referred customer has completed the form provided in the referral email generated by the Referrer through TouchBistro’s online referral page; (4) it was made on or after January 1, 2018; and (5) the referred customer has entered into an agreement with TouchBistro, completed onboarding and been live with TouchBistro
If you are a registered TouchBistro affiliate, please use the referral portal you were given upon registration. If you want to register as a TouchBistro affiliate, register here.
Referral Reward
For Qualified referrals submitted on or after April 1, 2020, Referrers can earn £200 and the referred customer can earn £200. For Qualified Referrals submitted on or after January 1, 2018 but before April 1, 2020, Referrers are eligible to earn £300. There is no Referral Reward for (a) new Touchbistro customers that were referred to TouchBistro before April 1, 2020; and (b) Referrers who submitted a referral before January 1, 2018.
Notwithstanding the foregoing, for a Qualified Referral leading to more than one food service venue location in the UK onboard with TouchBistro, the Referrer and the referred customer will each receive a flat bonus in the amount of £400.
Please allow up to one (1) month after the referred TouchBistro service is set up at the referred food service venue for the payment to be issued and sent by ACH transfer. Payment will not be processed until bank details have been received by TouchBistro.
A Referrer may submit a referral for TouchBistro EPOS, bookings or both, but a referral for both TouchBistro EPOS and bookings will count as one referral.
For more information regarding General Data Protection Regulation compliance in the European Union, please see our privacy policy.
There is no limit to the number of referrals a Referrer can make or to the amount of Referral Rewards a Referrer can receive.
TouchBistro will determine, in its sole discretion, whether a referral is a Qualified Referral eligible for a Referral Reward.
Termination and Changes
TouchBistro reserves the right to modify the Terms or terminate the Programme at any time, in its sole discretion, without prior notice.
For questions or more information, please contact your TouchBistro representative or email [email protected].